Shipping policy
Business Days: Please note that the official business days at xstore are from Saturday to Thursday. Fridays, holidays, and public holidays are holidays for all employees of xstore.
Our Mission: Our primary mission is to offer you the best online shopping experience. We strive to make shipping as easy and convenient as possible because your convenience is our priority.
Delivery Process: xstore primarily delivers your orders through a third-party service to ensure timely shipping. The delivery method via Aramex aims to deliver within two to four days, depending on your geographical area, offering you the flexibility to choose a suitable delivery time.
For urgent orders, please contact our customer service, and we will do our best to accommodate your needs.
Delivery Address: We will deliver the order to the registered address. If no one is available to receive your order at the registered address, please contact our customer service to arrange another delivery time. The company cannot attempt delivery more than three times and is not responsible for any order exceeding 7 days from the first delivery attempt.
Order Fulfillment: In-stock orders are fulfilled within 2 days.
Delivery Cost:
- Calculated at checkout depending on the product and delivery address.
- Quoted after order for special orders and included in your order’s final balance.
Delivery Time: An estimated delivery time will be provided once your order is placed. Delivery times are estimates and start from the date of shipping, not the date of order. Delivery times are for guidance only and are subject to the acceptance and approval of your order.
Unless there are exceptional circumstances, we make every effort to fulfill your order within two days from the date of your order. The delivery date may vary due to carrier shipping practices, delivery location, method of delivery, and the items ordered.
To find out the shipping cost for your order, add the items to your cart and proceed to the checkout page. Shipping charges will be displayed on the checkout screen.